Search our help center for instant answers regarding orders, shipping, returns, Net 30 terms, and tax exemption.
Track package shipments, view past order history, check order status, or request order changes.
Track Your Order →Free shipping on orders $50+, 2-3 day ground delivery, freight shipments, and hazmat handling.
View Shipping Policies →30-Day hassle-free return policy, print return shipping labels, or report damaged items.
Start a Return →Apply for commercial credit, view invoice balances, pay by ACH or check, and upload tax certificates.
Manage Business Credit →Reset password, update company billing email, add team sub-accounts, or edit saved addresses.
Manage Account Settings →Request volume discount quotes for large bulk orders, Mfr part lookups, or technical spec sheets.
Request Bulk Quote →Once your order ships, you will receive a shipping confirmation email with your tracking number. You can also sign in to your Zoro account and visit Order History & Tracking to view real-time package updates.
Signed-in Zoro account customers receive FREE Standard Ground Shipping on eligible orders of $50 or more (before taxes). Simply sign in during checkout to automatically unlock free shipping.
Businesses can apply for Net 30 Commercial Credit during checkout or in the Net 30 Portal. Approved accounts can order immediately and pay invoices within 30 days via ACH, Check, or Wire.
Zoro offers a 30-day hassle-free return policy for unused items in original packaging. Contact Customer Service or visit our Contact Us page to request a return authorization label.
Our Customer Service team is available to assist your business.